Abandoned cart error

18.07.2024 16:39
#1
Donethat
Joomshopping forum user no avatar
Name: Crispin
08.02.2012
Posts: 6
Quote
Abandoned cart error

If a user abandons a purchase at checkout and then comes back later and tries again they get this error

Duplicate entry '0' for key 'ds9ya_jshopping_users.user_id'

Is there a solution to this?


Joomla: 5.1.12
JoomShopping: 5.5.0
PHP: 8.2
MySQL: 8
Website Url: https://redcapetheatre.co.uk/test-shop
 
18.07.2024 17:13
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 26424
Quote
Aw: Abandoned cart error

plugin / addon installed?

 
18.07.2024 17:57
#3
Donethat
Joomshopping forum user no avatar
Name: Crispin
08.02.2012
Posts: 6
Quote
Aw: Abandoned cart error

Yes...

JoomShopping Addon Userregistration

Sagepay

 
19.07.2024 08:23
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 26424
Quote
Aw: Abandoned cart error

After test (your website) => SMTP Error: Could not authenticate.

 
19.07.2024 13:30
#5
Donethat
Joomshopping forum user no avatar
Name: Crispin
08.02.2012
Posts: 6
Quote
Aw: Abandoned cart error

Are you suggesting an mail server is not authenticating and address?

 
19.07.2024 14:38
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 26424
Quote
Aw: Abandoned cart error

Problem in your Joomla Configuration.

 
19.07.2024 17:06
#7
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 26424
Quote
Aw: Abandoned cart error

Install
Guest user Registration 2.0.2 (JoomShopping 5.0.0+)

 


Copyrights MAXXmarketing GmbH. Alle Rechte vorbehalten
Durch die Nutzung dieser Website stimme ich zu, dass Cookies zur optimalen Gestaltung der Website sowie zur Analyse der Nutzung der Website verwendet werden. Weiterführende Informationen finden Sie hier. OK, einverstanden.