18.07.2024 16:39
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Abandoned cart error
If a user abandons a purchase at checkout and then comes back later and tries again they get this error
Duplicate entry '0' for key 'ds9ya_jshopping_users.user_id'
Is there a solution to this?
Joomla: 5.1.12 JoomShopping: 5.5.0 PHP: 8.2 MySQL: 8 Website Url: https://redcapetheatre.co.uk/test-shop
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18.07.2024 17:13
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
plugin / addon installed?
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18.07.2024 17:57
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
Yes...
JoomShopping Addon Userregistration
Sagepay
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19.07.2024 08:23
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
After test (your website) => SMTP Error: Could not authenticate.
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19.07.2024 13:30
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
Are you suggesting an mail server is not authenticating and address?
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19.07.2024 14:38
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
Problem in your Joomla Configuration.
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19.07.2024 17:06
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
Install
Guest user Registration 2.0.2 (JoomShopping 5.0.0+)
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11.09.2024 13:21
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
I have installed the guest user extension. I am getting errors even as a 'new user'
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11.09.2024 14:29
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
Error?
Последнее изменение: 11.09.2024 14:31
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12.09.2024 11:45
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
Duplicate entry '0' for key 'ds9ya_jshopping_users.user_id'
I can fix this by going into the database and manually removing the offending error. But that isn't going to be practical going forward.
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12.09.2024 12:25
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
If you deleted the entry, the error occurs again?
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12.09.2024 12:33
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
Not on that visit, but it will on subsequent visits
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12.09.2024 12:34
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Donethat
Name: Crispin
08.02.2012
Сообщения: 16
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Aw: Abandoned cart error
Just had my client, who was testing it, get the same error.
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12.09.2024 17:02
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admin
(Support Team)
Name: Admin
05.08.2010
Сообщения: 26438
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Aw: Abandoned cart error
Install
Guest user Registration 2.0.2 (JoomShopping 5.0.0+)
(it was not loaded correctly)
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